hp envy

HP Envy x360 Common Problems and [Solutions]

Apex Systems is a staffing and recruitment agency that specializes in providing IT professionals for various companies. While they may be able to help with technical support and troubleshooting, So dont worry apex systems will fixe all your problems contect now.


One common problem with laptops is overheating, which can lead to performance issues and unexpected shutdowns. To address this problem:

  • Ensure proper ventilation by using the laptop on a hard and flat surface.
  • Clean the laptop’s vents and fans regularly to remove dust and debris.
  • Consider using a laptop cooling pad or external fan for additional cooling.
  • Adjust the power settings to reduce the processor’s performance or enable the “Cooling Policy” option in the power settings.

Battery draining quickly:

If you notice that your HP Envy x360’s battery is draining faster than usual, you can try the following:

  • Check for any background processes or applications that may be consuming excessive power and close them.
  • Reduce the screen brightness or use the power-saving mode.
  • Disable unnecessary startup programs.
  • Update the laptop’s BIOS and drivers to the latest versions.
  • Consider replacing the battery if it is old or damaged.

Wi-Fi connectivity issues

Some users may experience Wi-Fi connectivity problems on their HP Envy x360. To troubleshoot Wi-Fi issues, consider the following steps:

  • Restart your laptop and router.
  • Make sure that your laptop is within the range of the Wi-Fi signal and there are no physical obstructions blocking the signal.
  • Update the Wi-Fi driver by going to the Device Manager, expanding the Network adapters category, finding the Wi-Fi adapter, right-clicking, and selecting Update driver.
  • Forget the Wi-Fi network on your laptop, restart it, and then reconnect to the network.
  • If possible, test the Wi-Fi connectivity with other devices to determine if the issue is specific to your laptop or the network itself.
  • If the problem persists, you may need to reset the network settings on your laptop or contact HP support for further assistance.

Touchscreen not working:

The touchscreen on the HP Envy x360 may occasionally stop responding. If you encounter this problem, try the following troubleshooting steps:

  • Restart the laptop and check if the touchscreen starts working again.
  • Update the touchscreen drivers through the Device Manager. Right-click the Start button, select Device Manager, expand the Human Interface Devices category, find the touchscreen driver, right-click, and select Update driver.
  • If updating the drivers doesn’t solve the issue, try disabling and re-enabling the touchscreen driver or uninstalling and reinstalling it.
  • If none of the above solutions work, there may be a hardware issue, and it’s advisable to contact HP support for further assistance.

HP Envy hinge Common Problems and [Solutions]

The HP Envy series, including the Envy x360, has been known to have hinge-related issues in some cases. Hinge problems can result in difficulties with opening or closing the laptop, and they can even lead to damage to the display or other components. Here are some common hinge problems and potential solutions:

Stiff or tight hinge movement:

If the hinge on your HP Envy x360 feels stiff or tight when opening or closing the laptop, you can try the following solutions:

  • Ensure that there are no obstructions or debris around the hinge area that could be causing the stiffness. Clean the hinge area gently with compressed air or a soft brush.
  • Apply a small amount of silicone or graphite lubricant to the hinge. Be cautious not to use excessive lubricant as it can attract dust and cause further issues.
  • Gently open and close the laptop multiple times to distribute the lubricant evenly. This may help loosen the hinge and improve its movement.
  • If the stiffness persists, it’s advisable to contact HP support for further assistance.

Loose or wobbly hinge:

Loose or wobbly hinge: A loose or wobbly hinge can make it challenging to keep the laptop display in the desired position. Consider the following solutions to address this issue:

    • Check if the hinge screws are loose. If accessible, tighten them gently using the appropriate screwdriver. Be careful not to overtighten, as it could cause damage.
    • If the hinge is significantly loose or damaged, it may require replacement. In such cases, it’s recommended to contact HP support for further assistance.
    • Avoid putting excessive pressure on the display or opening the laptop at extreme angles to prevent further strain on the hinge.

Hinge separation or display misalignment:

In some cases, the hinge on an HP Envy x360 can separate or cause misalignment of the display. Here are a few potential solutions:

    • If the hinge separation is minimal, you may be able to gently push it back into place. However, this is a temporary solution, and it’s advisable to contact HP support for proper repair.
    • Misalignment of the display can sometimes be resolved by adjusting the position of the hinge. Try carefully adjusting the display to realign it with the base of the laptop.
    • If the separation or misalignment is severe or recurring, it’s essential to contact HP support for assistance, as it may require professional repair or hinge replacement.